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This policy explains what data ml668 collects when you use your account, how that data is handled, and what choices are available to you. Coverage extends to account activity, payment transactions through FPX, Boost and GrabPay, and any support interactions — subject to applicable local law and eligible regions.
When you open an account, we collect the details needed to verify identity, process transactions and deliver account services. This includes login credentials, device identifiers, and payment-related records generated through FPX, Boost and GrabPay. We do not sell this data to unrelated third parties. Data shared with payment processors is limited to what each processor needs to complete a transaction — nothing broader. Cookies and session identifiers are used to keep your account session active and to remember preferences within the platform. You can adjust cookie behaviour through your device browser settings at any time. Doing so may affect how certain account features respond. We retain account records for as long as the account remains active and for a further period required by applicable law or payment compliance obligations. When an account is closed, personal data is handled in line with the retention schedule shown in the account closure confirmation. If you have questions about a specific data category, the support team is the correct first contact — reach us via live chat or the account help form.
Not every aspect of your experience falls under the same data rules. The table below draws a clear line between what this policy directly governs and what sits outside it — so you know where to look when a question arises.
Login records, session activity and account profile details are covered. These are held by ml668 and can be reviewed or corrected through the account settings panel after login.
FPX, Boost and GrabPay transaction metadata passed through our payment flow is within scope. The data held by each payment provider on their own side is governed by that provider's own policy, not ours.
Pages you visit, game categories you open and features you interact with are logged as usage data within this policy. No individual bet outcome or game result is linked to a personal profile for marketing purposes.
Links to external sites, app store pages or payment partner portals leave the scope of this policy the moment you navigate away. We hold no authority over data practices on third-party domains.
Your account gives you direct access to several data-related actions without needing to raise a formal request. Profile details — display name, contact email, linked phone number — can be reviewed and updated inside account settings at any time. Payment method records linked to FPX, Boost or GrabPay are visible in the transaction history tab after login. For corrections that go beyond self-service edits, the support team can process changes after verifying account ownership. This typically involves confirming identity through the same login credentials used to open the account. Where a data question involves transaction records or session logs, the support team will confirm what is held and explain how to request a copy. All such requests are handled through our live chat or the account help form — not by email to a generic address.
Transaction history, login activity and profile data are accessible from the account dashboard. Log in and navigate to account settings to see what is currently stored.
Update your display name, contact email or linked mobile number directly in account settings. Changes take effect immediately and are reflected across your account wallet and payment history.
If something in your account record looks incorrect or you want to know more about a specific data category, open a live chat session or submit through the account help form. Quote your account ID to speed up the response.
For complex data requests — such as asking what session data is retained after account closure — the support team can escalate to the relevant internal team. Response timelines depend on request complexity.
Questions about how your data is used, or requests to review what is held, can be directed through the channels below. Quote your account ID in any message to reduce back-and-forth.
Open the chat widget from any page after login. It connects directly to the support team — the fastest path for account data or payment record questions involving FPX, Boost or GrabPay.
Use the help form inside account settings for written requests that need a documented trail — such as correction requests or queries about retained session data after account activity.
The support panel inside your logged-in account lists current contact options and response status. Check there first to see whether a previous request is already being handled.
Account security and data retention are handled through a set of consistent practices applied across all Malaysia account holders. These are not aspirational statements — they describe what the platform does operationally.
Account credentials and payment identifiers are stored using encryption at rest. This applies to data tied to FPX, Boost and GrabPay payment flows as well as login credentials. The encryption standard in use is visible in your browser's connection status bar.
Session cookies keep your account active during a visit. Preference cookies remember display choices. Both can be cleared through your device browser settings. Clearing session cookies will log you out of your current session.
Active account data is retained while the account is open. After closure, data is held for a further period in line with payment compliance requirements. The specific retention period for each data category is confirmed in the account closure flow.
When this policy is updated in a material way, a notice is placed on the account dashboard after login. Continued use of the account after that notice constitutes acceptance of the revised terms. The revision date is shown at the bottom of this page.
The answers below address the data and privacy questions we hear most from account holders in Malaysia. If your question is not covered here, live chat is the direct path.
We collect the details you submit during registration — name, contact email, mobile number — plus device identifiers and session data generated each time you log in. Payment data from FPX, Boost and GrabPay is recorded at the transaction level, not the full payment credential.
Yes. Log in and open account settings to view your profile data and transaction history. For session logs or records that are not visible in the dashboard, raise a request through live chat or the account help form and quote your account ID.
Minor corrections — email, display name, contact number — can be made directly inside account settings without contacting support. For corrections that require identity verification, open a support request through live chat. The team will confirm identity and process the change.
Data is shared with payment processors only to the extent needed to complete a transaction. We do not sell personal data to unrelated third parties. Third-party services you navigate to from this platform — such as app stores or payment provider portals — have their own separate policies.
Account data is retained while the account is active. After closure, it is held for a further period required by payment compliance obligations. The specific timeframe is confirmed in the account closure confirmation screen. Contact support if you need clarification on a specific data category.
A notice is placed on the account dashboard after login whenever a material change is made to this policy. The revision date at the bottom of this page is also updated. Check the dashboard after login to stay current — no separate email notification is sent for minor updates.